I must admit I've come around on the Kensui Adjustabell Max. A few months ago I was rather scathing following the 2-month wait for the product and lack of customer service, but since then I've decided the key is to keep the plates as few as possible, 3 per side at most, and be liberal with lubricants (that's what the kids call a straight line). I've ordered 20-lb standard plates and have fingers crossed that the bolts will fit. Extended bolts are a non-starter as it's hard enough to negotiate 3 plates at a time, let alone more. Besides that, I'd NEVER order anything from Kensui again.