You did not design the attachment on the Swissies to accommodate use of the carabiner clips found at almost every single gym. I have to go hunting to find a carabiner that’s smaller that will sustain the stress of working out in the gym. I find it irritating that your design/engineering people did not think to check on the size of the clips at gyms and whether this would fit well. You have to make a clip available and sell it at low cost so people don’t have to spend an hour or two going to a store that happens to sell Alpine gear and the appropriate carabiners. You could go
To the expense of redesigning them, but I doubt you would. That’s a huge design flaw/oversight. Unbelievable.
So far I’ve had them and I’ve not been able to use them for this reason. Yes I could hook them around a bar. Fantastic. But I do not have full access to the functionality because of this flaw.
I’ve already communicated this in an email and your staff has not returned my last email where I pointed out this problem. They suggested I go to a hardware store to get a carabiner that fits. Bravo. Most hardware stores carry carabiners that can hold keychains.
You are enthusiastic and have a very cool design concept in these products. But you really dropped the ball on a very fundamental design issue.